Shipping Policy

Processing Time

Orders are processed within 1–3 business days. During peak periods (new kit releases, major tournaments), processing may take up to 5 business days.

Domestic Shipping (USA)

Standard shipping takes 5–10 business days. Expedited shipping options are available at checkout.

International Shipping

We ship worldwide. International delivery typically takes 10–21 business days depending on your country and local customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.

Tracking

A tracking number will be emailed to you once your order has shipped. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Customs & Import Duties

International orders may be subject to customs duties and import taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at palmsportss@gmail.com within 7 days of the expected delivery date and we will work with you to resolve the issue.